Wye Talk Counselling

Claire Kerby, MBACP

"Never give up. For that is just the place and time the tide will turn."

Harriet Beecher Stowe

About me and Wye Talk Counselling

I'm Claire, I live close to the River Wye, (hence Wye Talk) and I'm ok (most of the time). How are you? Why do you think it may be good to talk?

I'm an ex London based international researcher, who retrained as a Counsellor 12 years ago having gone through numerous losses along the way. Cutting out lots of life detail, I now live in rural Herefordshire with 'good' Multiple Sclerosis, which I've had for about six years, accepting its impact (slightly begrudgingly tbh), looking forward to its cure, and trying to make the best of life in the meantime.

Maybe you, or someone close to you, has had an unwanted loss or medical diagnosis, or are currently living with chronic illness. I know how this can feel and understand how it can be very challenging in its unpredictability with one day (hour, minute) being quite unlike the next.

If it's something affecting you, for whatever reason, you don't need to handle it all on your own. I'm very happy to talk and share some of the load. You just have to take that first step and pick up the phone or send that email and we can take things from there. Maybe you want to offload on someone who will be kind, compassionate, and have some real life experience of whatever it is you're going through. Possibly it's a one-off conversation and that's all you need, maybe it's more - we won't know until we talk!

I've been in private practice for over twelve years now, I'm fully qualified as an integrative counsellor, and I see adults from 16 upwards who are wanting change and/or insight into their lives for a whole variety of reasons. I'll listen to you without judgement, and help you find a different direction. 

Who I talk to, where, when and how

My counselling sessions can be held face to face (mostly in Hereford), but are more commonly virtual. My insurance covers me to work globally (including US). Talking over the phone is fine too: whatever you’re most comfortable with.

I always suggest that we have an initial phone conversation lasting 10- 20 minutes so that we can introduce ourselves to each other and you can give me some idea as to what has brought you to this point. You can find out more about me too. I don't charge for this call. We'll then discuss the best way to move forward: meeting face to face in Hereford, talking on the phone or talking virtually via Whereby/Facetime/WhatsApp/whatever. I'm very flexible re my working hours too - day or evenings and very occasionally weekends.

Over the course of anything from just one or two sessions to more, working together we will seek ways of reaching a point where you have the confidence and strength, to continue on your own

I practice strictly ethically, in adherence with BACP guidelines, I'm underpinned by insurance and supervision and maintain confidentiality at all times (apart from within certain limitations) .

Take that final step and text or call me, I really look forward to hearing from you.

Do you feel stressed or anxious, maybe having thoughts that keep going round in your head? Do you sometimes question your abilities, your self-worth and do these thoughts keep you awake at night? Maybe you worry about money and find that even if you do eventually get to sleep, these thoughts are still there in the morning?

Are you anxious about today, and how you'll get through it, the next few days or things about to happen, or things from the past? Do you sometimes take your worries out on other people by being snappy, prickly and argumentative, or maybe withdrawn?

Has something major happened in your life, such as the unexpected death of someone close to you, the loss of a partner or job, the receipt of an unwanted medical diagnosis?

Or maybe you're unable to pinpoint a specific reason for the fact that you're feeling a bit down, out of sorts, possibly depressed. Do you feel as if you're often hiding behind a mask, maybe in order to protect your family, colleagues or yourself?

We all feel down at times, we are all flawed and we all occasionally make mistakes at times. That's part and parcel of being human, - it's not your fault.

Often things happen which are out of our control, but we do have control over how we respond, and that's where I'd like to be able to help you.

You've already taken a major step forward in terms of getting this far - well done!


To take the next step, contact me by email/text or phone. Together, we can create a safe space where I won't judge you. We can talk about how you're finding life and its challenges. I'll then work alongside you to find ways which will help you get a greater sense of calm and balance, more able to live the rest of your life with renewed purpose.

Who I talk to, where, when and how


I talk to all adults from 16+, for whatever reason. Nothing is too trivial

Many of my clients are in their twenties or thirties, sometimes describing uncertainty over their future and a sense of a lack of direction. They may describe not wanting to burden their friends or family any more: talking to a ‘stranger’ who won’t judge them, and who will keep their conversations confidential can seem like a ‘release’.

Many clients come with experience of a well-lived life which may have hit a bit of a wall which seems insurmountable or at least challenging to navigate. Ill health for themselves or people close to them may present difficulties, as can coping with possibly unexpected loneliness or loss.


I see local clients in person but also work nationally and internationally with clients by phone or on a range of video platforms (my insurance covers me to work globally).


Sessions last 50 minutes each, usually weekly or fortnightly in order to retain a sense of rhythm and continuity. Having said that, I want to ensure you get what you need out of the sessions so I can be flexible.

I always suggest that we have an initial phone conversation lasting 10-20 minutes so that we can introduce ourselves to each other and you can give me some idea as to what has brought you to this point (even if you're not entirely sure). You can find out more about me too. I don't charge for this call.

We'll then discuss the best way to move forward, when, where and how we can meet. I'm very flexible regarding my working hours too - daytimes or evenings and very occasionally weekends.


Over the course of anything from just one or two sessions to more, working together we will seek ways of reaching a point where you have the confidence to continue on your own.

Once we have uncovered the reasons lying behind the initial counselling approach we focus on unpicking these, exploring the detail. This may involve searching the past, friend and family relationships, generational trauma, previous experiences of seeking help. If meeting face to face, and only if you are comfortable with the approach, I may make use of ‘creative’ counselling approaches in order to gain a clearer picture of the relationships in your life, for example, or to use music or art to help you express your feelings and beliefs.

I may introduce mindfulness and mindful meditation techniques too if I feel they could be of value to you, but only if you are in agreement to learn about them and give them a try. For most people, clear, easy to use techniques can become valuable tools to learn, such as those typically used in CBT (Cognitive Behaviour Therapy).


I have a relaxed, friendly, approachable style. I think I'm unshockable thanks to having talked to thousands of people during my working life combined with my own life experiences. I practice strictly ethically, respecting confidentiality in line with BACP guidelines, underpinned by insurance and supervision. I regularly attend courses of particular interest in areas such as anxiety, trauma and grief.

Finally my own background: I was born to an English dad and a Norwegian mum who spent a lot of their lives in Africa and the Middle East, ensuring a love of travel in my genes. I have raised three children who are now in their twenties. I am used to being a mum, a daughter, sibling, and single parent, and have some understanding of the issues young people face as they navigate the uncertain and frequently challenging world in which they find themselves. In addition to this, I find my own experiences of loss and a relatively recent diagnosis of MS help make my counselling approach empathic and non-judgemental.

Take that final step and text or call me, I really look forward to hearing from you.


Post graduate diploma in Counselling from University of Bristol 2012, (an integrative course)

Ex volunteer Cruse Bereavement

Ex volunteer with Safe Haven (MIND, Hereford)

Breathworks Mindfulness training (first stage)

In addition to my my private practice, I work with PsyCoach carrying out TV participant support and assessments for a variety of TV Production companies. 

"Just because you’ve hit rock bottom doesn’t mean you have to stay there." – Robert Downey Jr

What My Clients Say

“I needed to talk through a problem about my Dad. He had been causing me a lot of daily worry/stress with regard to his attitude towards me. After three sessions with Claire he is no longer dominating my thoughts.Thank you so much Claire for helping me find peace.”

Fiona, September 2022

“I met with Claire on and off for a period of six months this year and she really helped me with the acute anxiety I had been feeling for a long time."

Roy, June 2022

"I feel incredibly fortunate to have connected with Claire. I was a little nervous and daunted about the process, but Claire was kind, patient, professional and offered real and very practical advice and techniques that were relevant to me and my circumstances. The process helped me move forward and gave me a sense of perspective going forwards in life and I feel stronger for it."

Gemma, June 2021

"I really appreciate your approach, driven by empathy, and how much you have taught me about self-compassion and presence in the moment. I now need to learn to better incorporate that into my day-to-day life as we've discussed many times.

Thank you for all your help, Claire!"

Freddie, August 2023

"Absolutely fantastic! As soon as I had a session with Claire my whole mindset changed. She was professional and honest, I've never had counselling before so I was a bit nervous, but I was able to chat openly and felt supported. Really recommend if you feel you need some help."

Jennie, Feb 2021

"Claire adopts a practical, no-nonsense approach which suited me down to the ground. The process was more about nudging in the right direction for me to sort things out for myself. I thoroughly recommend Claire."

Paul, Aug 2020

"I've just finished my sessions with Claire after working with her for six months, and she has been nothing short of amazing. Claire was so understanding, kind and took her time to understand me, how I think, and to find the best way to communicate things to me for me to understand. She would 'call me out' when I needed to be, which helped so much with grounding me in reality and making me think more rationally again. She's helped me build up my confidence and learn techniques to deal with the really stressful and depressing period of my life I was in, as well as to prepare me to use everything I've learned in the future. All in all, I'm in a much better place now thanks to my sessions with Claire and everyone around me has noticed the progress and improvement while I was working with her and afterwards. I strongly encourage anyone to give her a try as I had such a fantastic journey with her."

Samantha, March 2021

“I am so happy to have found Claire. She was willing to work with me via video calls, guiding me through my anxieties with so much care and kindness.

She is warm and approachable and gave me the tools to better handle stressful situations in the future and encouraged me to have more compassion for myself. Thank you for everything!”

Ali, March 2024

"A friend yesterday who has seen me a lot recently said I looked different. I think I feel freer. Thank you for facilitating this result.”

Sarah, 2023

Fees & availability

My fees range from £40 to £70 per session. (I limit my charge to £40 for a small number of clients who may be unable to access help if this lower rate was not available).

Get in touch

If you would like more information on the services I offer or to arrange an appointment, please fill in the form below.

You can also call or text me on 07971816541 to chat in person.